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Inclusive services

Relax and enjoy

Free of pressure, you can decide for yourself when and where you enjoy the diversity available to you around Naturns. As your host, we’ll be more than happy to support you! With a carefully considered selection of useful tips and practical inclusive services, for example.

  • Your favourite newspaper at any time digitally and environmentally friendly. Log in with  ReadToday during your stay at the lodges and read whenever and whatever you like.
  • Free use of the  natural pool, the lawn, the garden
  • Underground parking space
  • Infrared sauna in every apartment
  • 2 bathrobes in every apartment
  • Balcony and terrace or separate garden access
  • Herb garden for free use
  • WiFi
  • Fully-equipped kitchen with a glass ceramic cooker top with 4 hobs, an oven with a microwave function, a sink, a dishwasher, a fridge with a freezer compartment, a toaster, a kettle, a filter coffee machine, crockery, cutlery, pots, tea towels
  • Basic coffee equipment, a selection of teas
  • Basic cleaning equipment (washing-up liquid, tea towels)
  • Basic set of high-quality products in the bathrooms (liquid soap, shampoo/shower gel, body lotion, lavender bath oil and thyme gel for tired legs)
  • Pillow menu
  • Small library and a selection of games
  • Free use of the portable grill station (subject to availability)
  • Final cleaning (included)
  • Intermediate cleaning (on request, for a fee)
  • Change of bed linen (on request, for a fee)
  • Laundry service (for a fee)
  • Accessibility in Golden and Gala Lodge Garden
  • Guest Pass - Mobilcard
  • Ötzi Bike Partner company - discount on bike rental & guided tours
  • GreenCard period limited (08.04. - 21.04.2024 + 04.11. - 17.11.2024)
  • Living like the locals: recommendations for partner companies in the region
  • The indicated rates are quoted per night and apartment for an occupancy of 2 persons, including final cleaning plus city tax of € 3.10 per person and night. Children up to 14 years are exempt from the city tax. 
  • Surcharge for additional people:
    - up to the 6th birthday € 25 per person and night
    - up to the 14th birthday € 40 per person and night
    - from the 14th birthday € 75 per person and night
  • Intermediate cleaning:
    - Intermediate cleaning without linen change: € 35
    - Intermediate cleaning with linen change: € 45
    - Change of linen only: € 20
  • Pets: We ask for your understanding that we cannot accommodate your four-legged friends in our lodges.
  • Booking confirmation: The booking is confirmed after the receipt of the deposit amounting to 20% of the total price (min. € 150.00) by bank transfer to the bank account below.

    Südtiroler Volksbank AG – Sede di Naturno 

    IBAN code: IT64 E058 5658 6300 4357 1404 755

    Swift-BIC Code: BPAAIT2B043
  • Cancellation policy: You can cancel your stay free of charge up to 3 months before arrival. 3 months to 4 weeks before arrival we will charge 3 days of the total price. Within the last 4 weeks the cancellation fee is 100 % of the booking price.